Welcome to ARM Academy online
Who we are
ARM Academy is the learning and development division of the ARM Group, established with the mandate to create, retain, and transfer knowledge across the group.
We will offer world class learning solutions as a source of competitive advantage.
To consistently elevate the competency level of ARM and set the firm as the employer of choice.
Master Your iPad
This course teaches you dozens of iPad tips & tricks to help you get the most from your Apple iPad device! It’s succinct, really engaging and highly recommended for all users of the Apple iPad.
Microsoft Excel 2007/2010/2013
It’s a fact that Microsoft Excel is one of today’s most powerful and versatile business tools, but if you’re not conversant and efficient with its basic functions, formulas, commands and keystrokes, you’re setting yourself up for frustration and disappointment. This course teaches you Excel fundamentals, how to work with spreadsheets and then moves on to […]
Grow Your Employees
Developing and empowering employees to become leaders at every position in the organisation is really important. This course teaches on how to create confident employees, delegate to help others grow, provide meaningful feedback, measure performance and at the same time create a learning culture. This course is suitable for managers and team leaders.
Building Highly Effective Teams
Why are some teams successful and others unsuccessful? What criteria or attributes are needed for success? The key to organizational success is dependent upon harnessing the power of Teams. This course is the ideal way to gain the skills you require quickly to learn how to set goals for your team and also get maximum […]
Attention Management is a useful skill that improves an individual’s efficiency and overall productivity. This course provides useful insights into better productivity and how to achieve more success at work and business. It covers important teachings around focusing, goal-setting, prioritising, capitalizing on one’s Personal Energy Levels etc.
The Customer Service Representative (CSR)
It costs a business much more to acquire a new customer than it does to retain an existing one. So it makes sense that a business must do everything it can to support and satisfy existing customers. Handling complaints effectively and efficiently can result in increased customer loyalty. Today’s Customer Service Representatives (CSR) and support […]